Frequently Asked Questions
Everything you need to know about our botanical-inspired apparel.
What is the typical shipping time for Botanic Tonics orders?
Standard domestic shipping usually takes 3-5 business days. International shipping varies by location but typically arrives within 7-14 business days.
How do I care for my botanically dyed garments?
To preserve the natural colors, we recommend hand washing in cold water with a pH-neutral detergent and drying in the shade to avoid sun-bleaching.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for domestic exchanges.
Do you offer sustainable packaging?
Yes, all Botanic Tonics orders are shipped in 100% compostable mailers and recycled tissue paper to minimize our environmental footprint.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also track your status directly through your account dashboard on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Afterpay.